Do you think a ghost kitchen cashier is just responsible for receiving cash from the customers?
Well, that’s the wrong concept. If that was the case, you’d have never needed to hire a cashier for your ghost kitchen because ghost kitchens do not provide the dine-in services for the customers.
It means the responsibilities of a ghost kitchen cashier aren’t just limited to receiving cash from the customers but they’re supposed to perform several other tasks at the ghost kitchen. In this article, we’ll describe the responsibilities of a cashier so you may choose the right candidate for your job.
Operating Cash Register
Cash Register is really important for keeping a track of your overall expenses. If you don’t have an experienced cashier at your ghost kitchen, you’d face problems with maintaining the cash register. As a result, you won’t be able to keep track of your sales. Moreover, you’d face problems with filing your tax returns.
Although the cashier doesn’t directly contribute to filing your tax returns, their efforts of the entire year can make this process easier for you.
Communicate with Customers
The ghost kitchen cashiers are also responsible for communicating with the customers. The customers can call the ghost kitchen for placing an order or if they need further information before ordering the food. The cashier needs to be prepared to entertain the customers in the best possible way. If the cashier doesn’t understand the pricing structure of the menu, he won’t be able to guide the customers properly.
In most cases, you’d end up losing your customers if you don’t have an experienced ghost kitchen cashier. Therefore, you need to conduct proper research before hiring one.
Tracking Wages and Bonuses
It’s also worth mentioning that the cashier keeps a track of hours employees are logging in every day. Thus, they’d be able to pay the employees according to their efforts. Similarly, they will help with paying the proper bonuses to the restaurant staff.
The ghost kitchen owners often face problems with paying off the employees when they don’t have an experienced ghost kitchen cashier at their kitchen. Therefore, you need to find the right person for the job that may take the burden off of your shoulders.
Operating the POS systems
Although the pos systems have now become a lot easier, you still need to hire an expert that can manage all the transactions through this system. If you don’t have an experienced employee for this job, you’d have to call the manufacturer of the pos system to make certain adjustments every few weeks.
It can be really difficult for you to keep track of your sales even if you’re using a pos system. Therefore, we recommend hiring a ghost kitchen cashier who knows how to set the system based on your business requirements.
Credit Card Payments
How can we forget the credit card payments while talking about the responsibilities of a cashier? The cashiers understand the technicalities of machines that are used to accept credit card payments. So, they can help with running these machines without any hassle.